How to Cancel a Chegg Subscription and Stop Recurring Charges
Want to cancel your Chegg subscription to avoid more monthly charges? Chegg makes it easy to get homework help, but canceling can get tricky—especially if you subscribed through Apple, Google, or a partner. Use this step-by-step guide to close your account, stop payments, and reach a real Chegg agent if you need extra help.
HOW TO CANCEL A CHEGG SUBSCRIPTION ONLINE
- Log in to your Chegg account at chegg.com
- Click your profile icon (top right), then click “My Account”
- Select “Orders” or “Subscriptions”
- Click “Cancel subscription” next to your plan
- Follow on-screen steps and confirm the cancellation
- You should receive a confirmation email—save this for your records
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CANCELING ON MOBILE (APPLE OR GOOGLE IN-APP)
🤳 For iOS (Apple ID):
- Open Settings > Tap your name > Subscriptions
- Find Chegg, tap it, then tap “Cancel Subscription”
🤳 For Android (Google Play): - Open Play Store > Tap profile > Payments & subscriptions
- Tap Subscriptions > Select Chegg > Cancel
WHEN TO CONTACT CHEGG SUPPORT
If you hit an error, don’t see your subscription, or are still being charged:
- Live chat: chegg.com/contactus (usually fastest)
- Phone: 1-855-477-0177 (7 days a week, 5AM–6PM PT)
- Say “speak to an agent” or type “cancel subscription” in chat
- Prepare your account email and last invoice details
TIPS TO AVOID EXTRA CHARGES
🔔 Cancel at least 24 hours before your renewal date
📄 Screenshot your cancellation for proof
📨 Remove your payment method after canceling (in your account settings)
🕒 Refunds are not automatic—if you were billed after canceling, contact support and politely request a refund
By following these steps, you'll stop future Chegg charges and get confirmation that your account is fully canceled.
Contact Chegg Support
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