How to Cancel a Gym Membership at Planet Fitness

Thinking about ending your Planet Fitness membership? Whether you're moving, not using the gym, or changing fitness routines, canceling can be confusing given Planet Fitness’s in-person policies. Here’s your straightforward guide to cancel your membership and avoid extra charges.

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KNOW THE CANCELLATION POLICY

• 📝 Most Planet Fitness locations require cancellations in person or by certified mail—online or phone cancellations typically aren’t accepted
• 📅 Check your contract’s required notice period; you might need to cancel before your next billing date to avoid an additional charge
• 💲 If you have a 12-month commitment, be aware of any early termination fees

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HOW TO CANCEL IN PERSON

• 🚶♂️ Visit your home club (the location where you signed up)
• Ask the front desk for a cancellation form
• Fill out, sign, and submit the form on site
• Request a cancellation confirmation in writing or by email

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HOW TO CANCEL BY MAIL

• ✉️ Write a letter including your:
– Full name and member ID
– Home club address
– Statement requesting cancellation
– Signature and today’s date
• Mail it via certified mail to your home club’s address (find on planetfitness.com/gyms)
• Keep your mailing receipt as proof

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TIPS FOR A SMOOTH CANCELLATION

• 📄 Settle any outstanding payments before requesting cancellation
• ⏳ Allow 1–2 billing cycles for your cancellation to process
• 📨 Watch for a final confirmation email or letter as proof
• 💬 If you don’t get confirmation, call your home club or visit in person to follow up

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ESCALATION PATH

• If you’re still being billed after cancellation, contact Planet Fitness corporate support at 1-844-880-7180
• Provide copies of your cancellation request and proof of delivery if mailed

With these steps, you’ll avoid unnecessary charges and cancel your Planet Fitness membership with confidence.

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