How to Get a Refund or Replacement for a Defective Product from Target

Received a broken, malfunctioning, or defective item from Target? Don’t stress—Target has straightforward return and replacement policies to help you get a refund or a working replacement fast. Here’s how to resolve product issues with minimal hassle.

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CHECK YOUR RETURN WINDOW

• 🗓️ Most items are returnable within 90 days of purchase (RedCard users get 120 days; electronics may have shorter windows)
• 🧾 Have your receipt, packing slip, or online order confirmation handy

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RETURNING THE DEFECTIVE ITEM IN STORE

• 🏬 Bring the item, all packaging, accessories, and proof of purchase to your nearest Target store
• Visit the Guest Services counter and explain the item is defective
• Staff will inspect the item and offer a refund or exchange on the spot to your original payment method

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REQUESTING A REFUND OR REPLACEMENT ONLINE

• 💻 Go to target.com, log in, and visit your Orders page
• Find the defective item and select “Return” or “Replace Item”
• Follow the prompts to print a prepaid shipping label
• Pack the item securely and drop it off as instructed
• Once processed, your refund or replacement will be initiated (usually within 3–5 days)

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CONTACT TARGET CUSTOMER SUPPORT

If you can’t get to a store or face any issues online:

• 📞 Call Target Guest Services at 1-800-440-0680
• 💬 Use the live chat feature on target.com for immediate help
• Be ready to provide your order number, photos of the defect, and item details

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TIPS FOR A FAST RESOLUTION

• 📷 Take clear photos of the defect for documentation
• 📑 Keep all Target emails and receipts until the issue is resolved
• 👤 If the product was a gift, you may be eligible for a Target gift card instead of a refund

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ESCALATE IF NEEDED

• Ask for a supervisor if your claim is denied or delayed
• Visit your local store in person for urgent cases

With these steps, you’ll get your issue handled quickly—so you can get back to shopping with confidence.

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