How to Remove a Device from Your Amazon Account (Step-by-Step)
Need to unlink an old phone, Kindle, or smart TV from your Amazon account? Whether you’ve sold a device, upgraded, or just want to secure your account, removing registered devices on Amazon is easy—if you know where to look. This guide walks you through the process and how to get Amazon support if you hit any snags.
HOW TO REMOVE A DEVICE FROM AMAZON ONLINE
- Log in to your Amazon account at amazon.com
- Hover over “Accounts & Lists,” then click “Manage Your Content and Devices”
- Select the “Devices” tab
- Choose the device you want to remove
- Click “Deregister” next to that device
- Confirm your choice—your device will be unlinked!
REMOVING THROUGH THE AMAZON APP
- Open the Amazon app and log in
- Tap the menu (☰) > “Your Account” > “Content and Devices”
- Tap “Devices,” select your item, and then “Deregister”
WHEN TO CONTACT AMAZON SUPPORT
If you can’t see your device or something goes wrong:
- Go to amazon.com/gp/help/customer/contact-us
- Choose “Prime or Something Else” > “Devices”
- Select chat, phone, or email support
- Call 1-888-280-4331, and say “devices” to get to the right department
TIPS FOR A SMOOTH REMOVAL
🔒 Always deregister devices before selling or giving away
🔑 Reset your device to factory settings after removal
📩 Keep a confirmation email for your records
🕑 Removal is instant, but sign out manually if the device still has Amazon access
REMOVING devices regularly keeps your account secure—especially if you use shared or family equipment.
Contact Amazon Support
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