How to Report a Fraud Charge to PayPal and Get a Refund
If you’ve spotted a PayPal charge you don’t recognize, don’t panic — but don’t ignore it either. Acting quickly can help you secure your account and recover your money. Here’s what to do.
🚨 Step 1: Log In and Review the Transaction
Visit paypal.com or open the app.
Go to Activity and locate the suspicious transaction.
Make sure it wasn’t a delayed charge or an authorized subscription.
🛡️ Step 2: Report the Transaction
Click on the transaction, then select “Report a problem.”
Choose “Unauthorized activity” and follow the prompts.
Be clear and concise in your explanation.
🔒 Step 3: Secure Your Account
After reporting, immediately update your PayPal password.
Enable two-factor authentication under Settings > Security.
Remove any unfamiliar devices or linked cards.
💸 Step 4: Check Your Email
PayPal will send updates about your case.
Most fraud disputes are resolved within 10 days.
If approved, your money will be refunded to your PayPal balance or original funding source.
✅ Step 5: Follow Up (If Needed)
Still no resolution after 10 days?
Use the Resolution Center or call PayPal support directly.
CallAssist can help you reach PayPal customer service fast — no menus, no holds.
Don’t Let Fraud Drain Your Wallet
With fast action and clear steps, you can protect your PayPal account and get your money back.
📲 Need to talk to PayPal right now?
Use CallAssist to skip the hold and reach the right department instantly.
